Privacy Policy

We take your privacy extremely seriously and we are committed to safeguarding your data and personal information. We do not collect, process or store any information that can be used to personally identify you unless you give us consent, but we do collect various data about you and your device when you browse our website and perform certain actions such as sending us a message or commenting on our blog. This page explains exactly what data we collect, why we collect it, and what your rights are.

If you have any questions about the information on this page or the data we collect, please contact us.

Our company details

Moneybee and are trading names of Moneybee Limited, a company registered in England and Wales under company number 12571276 and registered at International House, 10 Churchill Way, Cardiff, CF10 2HE.

The data we collect

We may collect data about you or your device when you complete certain actions or browse pages on our website. You can find out more by exploring the links below:

When you browse our website

We use Google Analytics to collect anonymous data about your device, location and the pages you visit so that we can monitor the performance of our website and the quality of our content. None of the data collected by Google Analytics can be used by us to personally identify you.

When you contact us using a form on our website or by sending us an email

Messages or data that you email or send to us using a form on our website will be stored on our encrypted mail servers and held indefinitely unless you contact us and ask for it to be removed. If you use a form on our website we may also record your IP address which is used for spam prevention.

If you contact us in relation to a specific product or service we provide, we may share your message with the provider of that service so they can assist us with your enquiry. For example, if you ask for updates on a travel money order, we may share your order details with our travel money service provider so they can look up the status of your order.

When you post or reply to a comment on our blog

If you post a comment or reply to a post on our blog, the name and email address that you enter along with your comment text will be recorded in our database along with a timestamp of the comment and your IP address.

The comment data we collect is used to identify you as a contributor to the comments section of our blog, and only the name you enter and your comment text will be published on our website. Your data will remain in our database until a) we remove the comment, b) we remove the blog post, or c) you ask us to remove the data by emailing us using the same address you used to post the comment.

When you subscribe to our newsletter

If you subscribe to our newsletter your email address will be stored in our mailing list database. While your email address remains on our mailing list, you will receive periodic emails from us which you can unsubscribe from at any time by following the unsubscribe link at the bottom of any newsletter, or by contacting us directly using the email address you signed up with. Our mailing list is also periodically backed up and stored on our encrypted cloud storage drive provided by Google.

When you use our foreign exchange services

Our foreign exchange services are provided by Sterling Consortium Limited who are registered at 50 Harrowby Street, London, W1H 5EE under company number 05850613. When you use our foreign exchange services, for example by creating an account or placing a travel money or currency buyback order, the details you provide and any documents you send / upload are stored, managed and processed by Sterling Consortium Limited. You can find their privacy policy here.

The cookies we use

Google Analytics

We use Google Analytics to record anonymous data about how you use our website including information about your device, your location and the pages you visit. These cookies are essential to the operation of our website and are used to measure traffic and improve the quality of our content.

Data breaches

We will report any unlawful data breach of our database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Your rights

You are entitled to request a copy of any personal information we hold about you by contacting us. Please be aware that provision of such information may be subject to:


08/10/20 This data protection / privacy policy was created.