Privacy Policy

We use Google Analytics to collect anonymous data about your device, location and the pages you visit so that we can monitor the performance of our website and the quality of our content. None of the data collected by Google Analytics can be used by us to personally identify you.

Messages or data that you email or send to us using a form on our website will be stored on our encrypted mail servers and held indefinitely unless you contact us and ask for it to be removed. If you use a form on our website we may also record your IP address which is used for spam prevention.

If you contact us in relation to a specific product or service we provide, we may share your message with the provider of that service so they can assist us with your enquiry. For example, if you ask for updates on a travel money order, we may share your order details with our travel money service provider so they can look up the status of your order.

If you post a comment or reply to a post on our blog, the name and email address that you enter along with your comment text will be recorded in our database along with a timestamp of the comment and your IP address.

The comment data we collect is used to identify you as a contributor to the comments section of our blog, and only the name you enter and your comment text will be published on our website. Your data will remain in our database until a) we remove the comment, b) we remove the blog post, or c) you ask us to remove the data by emailing us using the same address you used to post the comment.

If you subscribe to our newsletter your email address will be stored in our mailing list database. While your email address remains on our mailing list, you will receive periodic emails from us which you can unsubscribe from at any time by following the unsubscribe link at the bottom of any newsletter, or by contacting us directly using the email address you signed up with. Our mailing list is also periodically backed up and stored on our encrypted cloud storage drive provided by Google.

Our foreign exchange services are provided by Sterling Consortium Limited who are registered at 50 Harrowby Street, London, W1H 5EE under company number 05850613. When you use our foreign exchange services, for example by creating an account or placing a travel money or currency buyback order, the details you provide and any documents you send / upload are stored, managed and processed by Sterling Consortium Limited. You can find their privacy policy here.

We use Google Analytics to record anonymous data about how you use our website including information about your device, your location and the pages you visit. These cookies are essential to the operation of our website and are used to measure traffic and improve the quality of our content.